Return Policy





Signature 8 Return Policy:

* All sales are NON-REFUNDABLE. 
* Only exchanges and merchandise credit will be allowed. 
* Return Authorization Number (RA#) is required for all items being returned.
* RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging. There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days. 
* Items must be returned within 3 days of receiving your RA#. There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 3 days.
* It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit. 
* Shipping and handling fees are NON-REFUNDABLE. (Including ALL refused and unaccepted packages).
* Items returned after 15 days upon delivery of merchandise will not be accepted. 
* NO EXCEPTIONS. 
* ALL SALE ITEMS ARE FINAL.


How to Return or Exchange via Website:


1. Information required for Return/Exchange: 
* Invoice #, Order ID #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange
* Pictures for items if damaged


2. Go to www.signature8.net and Log in to your account. Click on "My Account" ->  "Order History" -> "View" Order -> Click on "Return"  Button to start RA request.  Signature 8 Representative will contact you with RA# as soon as possible.

3. Once RA# is acquired, ship the item(s) to Signature 8 within 3 business days.

4. Upon receiving your Return/Exchange item(s), a representative from Signature 8 will contact you via Website, E-mail, Fax, or Phone for final confirmation.


How to Return or Exchange via E-mail, Fax, or Phone:

1. Information required for Return/Exchange: 
* Company Name
* Contact Name
* E-mail Address
* Invoice #, Order ID #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange
* Pictures for items if damaged

2. E-mail or Fax the above information to receive an RA# for your Return/Exchange.

3. Once RA# is acquired, ship the item(s) to Signature 8 within 3 business days.

4. Upon receiving your Return/Exchange item(s), a representative from Signature 8 will contact you via Website, E-mail, Fax, or Phone for final confirmation.

Please send your returns and exchanges to:

Signature8.net
1004 Crocker St
Los Angeles, CA 90021
T: 213-747-9101
F: 213-747-9700
E-mail: shop@signature8.net